Consumer Complaint Detail

FORD / ESCORT / 1997

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004288223 Incident Date: Jun, 04 2004
Consumer's City: ALBANY Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 1997
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FALP13P0VW Date added to File: May, 25 2021
Date Complaint Received: Jul, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 09 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My client, akruaria wright was driving her 1997 ford escort lx sedan south on ga hwy 300, when both the driver and passenger airbags spontaneously deployed. as noted in the police report, there was no contact or impact with any object or vehicle. the road that she was on is a major road; it is paved and in excellent condition. upon deploying, the airbags forced the dash up and busted the windshield. the airbags, as they deployed, made contact with ms. wright's face, arms, hands, and chest. on her face, arms , and hands she suffered minor burns from the contact. she also has suffered cervical and thoracic strain from the contact. at this time, the car is still waiting to be repaired. i have contacted the ford motor company in dearborn, mi, but as of now i have not had a response.*ak