Consumer Complaint Detail
INTERNATIONAL / 4700LP / 2001
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004288237 | Incident Date: May, 03 2004 |
| Consumer's City: CANAAN | Consumer's State: ME |
| Vehicle Transmission Type: MAN | Manufacturers Name: Navistar, Inc. |
| Model Name: 4700LP | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:caliper |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 1HTSLAAM81H | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 12 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Nov, 11 2003 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2001 international 4700 series truck. vin number: [xxx]. on may 4, 2004 i was traveling in west virginia when the left front hub, brake, and brake caliper got extremely hot and caught on fire. the truck seized up almost causing a severe accident. i was towed to a local garage and repairs were made. the results on the repair bill were as follows: troubleshoot brake defects/complaints. check left front wheel and brakes. hose flap blocked flow of fluid and caused caliper to hang which ruined brake pad and rotor. replaced caliper, rotor, brake pads (both sides), wheel seal (left side)and hose. filled with fluid and bled brakes. all adjustments ok. test drove ok. the repair bill was 735.05. there were 17333 miles on the truck. the tow bill was approach. $400.00. i e-mailed international and asked if there was a recall on the truck or if it was under warranty on 05/13/04. the reply e-mail from john barrett, manager of customer serivces, said there was no recall or warranty. i e-mailed back on 05/15/04 and told him i disagree with his findings. his reply was international ks were not responsible for our problem. i e-mailed again on 05/18/04 asking for more information on the brakes on the truck and the reply was "no way is international responsible. yesterday 07/12/04 the truck had 19120 miles on it and the same thing happened only on the right hand drivers side. the brake, hub, and caliper got extremely hot, caught on fire, and the truck seized up. again i almost lost control and left the road. the truck is presently in the garage for the same repairs as on 05/04/04. the bill estimate is approximately. $800.00. i called international and asked if there was a recall on this situation. i was told no there is not.i found on your web-site that there is a recall campaign number: 03v062000 action number: [xxx]. i called international again and was told that i was making the whole thing up just to get money from them. *la updated 07/25/2012 *js information redacted pursuant to the freedom of information act ( |