Consumer Complaint Detail

FIRESTONE / WILDERNESS / 9999

Recalls
3 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004288296 Incident Date: Jul, 09 2004
Consumer's City: HENDERSON Consumer's State: NV
Vehicle Transmission Type: AUTO Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: WILDERNESS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 3
Vehicle's VIN#: 1GNEC16T51J Date added to File: May, 25 2021
Date Complaint Received: Jul, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 chevrolet surburban - approx 17000 miles - months ago - received a recall on this surburban for the firestone wilderness tires - took it to dealer and they said that these tires looked okay. however - on 7/10/04 coming back from a 2 mile drive for groceries - (a major street) - heard a huge explosion sound - the truck swerved wildly - we were thrown and tossed but had seat belts and kids in carriers- going 35 miles per hour - my wife and children terrified and crying - and they were tossed side to side - wife in pain - son had huge belt bruise - i pulled my lower back - my baby seems okay. when it finally stopped in middle of road - i found thatrear left tire had completely blown out like a popped balloon - entire internal about 12 by 8 inches - v pattern - this is the same kind of damage that got all that news attention about firestone tires just blowing on the tire walls and roll overs on freeways. we were terrified when we realized this and knew that had we been going faster we would have nearly died! went to my chevy dealer immediately at henderson chevy (spare on) - completely ignored my complaint. please help !!!! we are terrifed to drive this truck and cannot afford to just buy all new tires - and what about being hurt and this happening just like it did to so many others the same way (their suv's and firestone wilderness tires) - again help please!*ak