Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004288325 | Incident Date: Apr, 23 2004 |
| Consumer's City: NEW ORLEANS | Consumer's State: LA |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MEFM74W8WX | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 13 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 07 1988 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1. check engine light came on and remained on constantly. 2. light began to blink for a while then remain on again. the car suddenly killed in a very dangerous situation (while in the middle lane of interstate traffic with no shoulder) 3. problem was determined to be the intake manifold. we were advised that this part breaks often and in fact a recall was issued but only on police cars! the average consumer is left to fend for themselves for this expensive part. a piece of plastic costing upwards of $500 only for the part. upon replacement we were told by our mechanic that this has been a problem part in these vehicles; and when the part was received it was discovered that ford had changed the construction to include metal( in the area that usually breaks) in what was previously an all plastic part. we do not have the old part, and i don't suspect that the mechanic kept it either.*ak |