Consumer Complaint Detail

DODGE / RAM 2500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004288401 Incident Date: Jul, 05 2004
Consumer's City: ROY Consumer's State: UT
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28C93G Date added to File: May, 25 2021
Date Complaint Received: Jul, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 23 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2003 dodge ram 2500 steering shudders uncontrollably when you hit a bump at highway speeds. directional control is difficult while this is happening. this happened while traveling at 75 mph, and sent the truck into the other lane, nearly causing an accident. could not get the shaking to stop until truck dropped to 35 mph. the dealership says that one other customer is having the same problem. they checked all the steering components and said everything was good. this is very dangerous, and should be checked out further. *la