Consumer Complaint Detail

FORD / CONTOUR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004288512 Incident Date: Jul, 01 2004
Consumer's City: SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP6536TK Date added to File: May, 25 2021
Date Complaint Received: Jul, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought it on 07/01/04. on 07/02/04 my on was driving it, and couple of times, whem he stopped on stop signed, the car wouldn't start. eventually, in the evening, there was white thick smoke coming from under the hood and car was stopped. i called the dealership and they towed it to the mechanic shop. it happened that there was no oil and coolant and endine has gone bad. the dealer refused to pay completely for the repair, and we split it 20/80% where i'm to pay 80%. it's been 2 weeks and car is still in shop. i didn't buy it to sit in shop. is there a way to correct the situation somehow?*ak