| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004288575 | Incident Date: Jul, 11 2004 |
| Consumer's City: WASHINGTON | Consumer's State: DC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: COUGAR | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:alternator/generator/regulator |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1ZWFT61L5Y5 | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 16 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 17 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2000 mercury cougar that i bought brand new and has been service faithfully by a dealership. but recently in the past 2 months there have been 3 alternators put on my car all resulting from the same problem. the console lights flicker and dim, the headlights flicker and dim, the battery light flashes and eventually it stays lighted and the gauges zero out and the car shuts down starting with the radio and eventually the light goes out and the car dies. this has happened 3 times to me within the past month all while driving in lot's of traffic. the last time i was able to pull over to a parking lot. i've seen that there are many other cougar owners with the same year as mine that are continuously having the same problem over and over. why? a brand new car should not be doing this and to completely break down in rush hour traffic is definitely horrifying. the dealership has just put the 4th alternator on and says they had to rewire a harness but didn't say to what or for what. it's costing me $700 and how am i to believe that it won't break down again with the same problem. how come ford doesn't issue a recall for the alternator/battery/wiring problem. a brand new car is not supposed to break down before it's paid for. i'm definitely not buying another mercury product again.*ak |
