Consumer Complaint Detail

KIA / SEPHIA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004288640 Incident Date: Jul, 01 2004
Consumer's City: BREMERTON Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SEPHIA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 16 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am just a little disgusted by the fact that i bought a brand new vehicle so that i wouldn't have to worry about repairs for awhile. i bought a 2001 kia sephia in august of 2001 and it is now july 2004 and my fuel pump has failed twice now. i have had vehicles in the past that have had well over 100,000 miles before ever having to replace a fuel pump. i feel that they should last more that a year or year and a half. i also had the shifter replaced due to a defect. this is a part i have never had to repace on a vehicle even with 300,000 miles!! the fuel pump is my biggest compaint however. i am just over the 60, 000 mile warranty and the fuel pump is going out for the second time. i had to have it replace after i had the vehicle for only a year. the majority of the miles on the car are highway miles as i have approx. a 70 mile commute per day. i can't believe i would be the only person that has had the problem with the fuel pump. all maintenance and oil changes have been done on schedule. i only use gas from either a texaco or chevron station...no cheap gas so this is really difficult to swallow. please let me know if there have been other similar compaints. thank you