Consumer Complaint Detail

MERCURY / TRACER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004289242 Incident Date: May, 11 2004
Consumer's City: MESA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TRACER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM13P4VW Date added to File: May, 25 2021
Date Complaint Received: Aug, 11 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle was parked in the consumer's driveway when both front air bags deployed. it was later determined that the air bag sensor was destroyed by moisture intrusion into the air bag module and connectors. as a result of the air bag deployment the windshield the windshield shattered and the dashboard was destroyed. manufacturer was contacted and refused to accept responsibility. the vehicle has not been repaired. *ak the consumer later learned of a recall that was issued for this problem. the consumer was never notified of the recall. the vehicle was taken to a dealer who determined that the intrusion was caused by a pin hole leak in the heater core therefore the vehicle was not covered under the recall. the consumer intends to purse the matter further. *nm