Consumer Complaint Detail

BUICK / PARK AVENUE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004289466 Incident Date: Jul, 13 2004
Consumer's City: DUVALL Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4CW52K8W4 Date added to File: May, 25 2021
Date Complaint Received: Aug, 19 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 09 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The consumer stated that intake manifold failed, allowing coolant to get inside the engine. this cost $1200.00 to repair. the consumer called the manufacturer and spoke with a representative, who basically told him that they could not help. the consumer called the buick dealer and was told that this was a common problem and buick will not do anything about it. buick service department told consumer they kept a number of them because of this problem. *ak when the consumer attempted to start the engine, the starter housing broke. the mechanic found the engine full of coolant and traced the problem to an upper intake failure due to heat from the egr passage eroding away the plastic manifold causing coolant to leak into the engine. the consumer requested reimbursement. *sc *jb