Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004289622 Incident Date: Jul, 14 2004
Consumer's City: WASHINGTON Consumer's State: DC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU67E114 Date added to File: May, 25 2021
Date Complaint Received: Aug, 15 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving,the vehicle would shake uncontrollable. the driver was able to maintain control by slowing down the acceleration or come to a complete stop . the consumer was able to drive the vehicle to the dealer for inspection. the mechanic informed the consumer that the power steering unit needed to be replaced due to a solenoid switch. *nm a whining sound began around 25k miles. there was a jerk in the steering wheel. at 48800k miles, the vibration was constant whenever the vehicle made turns. the power steering was replaced and the valve in the rack and pinion. *sc *jb