Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004289670 | Incident Date: Jul, 07 2004 |
| Consumer's City: WALLACE | Consumer's State: WV |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:frame and members |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU77E23U | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 15 2004 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The vehicle was purchased new with a bent frame and a bent rear axle. the vehicle was difficult to steer. 6 sets of tires were used and replaced during this defect. the consumer took the vehicle to dealer where it was diagnosed as a bent frame. however, the dealer will do nothing about the problem. *ak there was a vibration in the front of the vehicle, the dealers didn't find a problem. a couple of weeks later, the consumer noticed that the tires were worn on the inside. the consumer was informed that the rear end was tilted and there was no adjustment for this. the consumer was informed that the frame was bent. three sets of tires in 20k miles and about 2 weeks later, they had to replace 1 of the back tires again. the noise and vibration remained the same. the consumer requested to be compensated for the bent frame. the rear differential cover leaked. *sc |