Consumer Complaint Detail

TOYOTA / MATRIX / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004289796 Incident Date: Jul, 02 2004
Consumer's City: MIDDLETOWN Consumer's State: DE
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: MATRIX Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T1KR32E53C Date added to File: May, 25 2021
Date Complaint Received: Jul, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 24 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2003 toyota matrix with approximately 38,000 miles on it. vehicle was driven for about 6 or more hours when it began a loud knocking sound, and started to lose power. then there was a loud bang. as it turned out, the car had thrown a rod through the front of the block, as well as blew the starter from the transmission housing. in addition there was a hole in the back of the oil pan about 3 inches in diameter. from the spot where the engine blew up i took measurements. the initial oil spot was 121" long by 18" wide. from there the car sprayed oil 1104' averaging 15" to 18" wide as it coasted downhill to a stop where it made another oil spot about 15" wide by 24" long. the dealership (newark toyota 1344 marrows rd.. newark, de 19711) is alleging that the care had no oil in it although i provided maintenance records and a video of the oil spill from the start of the breakdown to the finish. they said they were denying the warranty work for lack of maintenance. *la