Consumer Complaint Detail

FORD / EXPLORER SPORT / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004289833 Incident Date: Jul, 19 2004
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 27 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My ford year 2000 idles rough and stalls in cold weather. i thought the problem was dirty injectors and kept having them flushed which temp. fixed prob. a mechanic stated that it was the timing chain and that ford would fix it for free, for they did on his explorer. i contacted ford and they said that i was over the miles and that it was a customer satisfaction recall. well not only am i not satisfied, but it seems to be a safety factor as well. what if a pull out into an intersection and my car stalls. crossing a highway and my car stalls. i would have thought that ford would have cared more about their customers especially given that this is my 3rd ford and i am only 30 yrs old. regardless, of that fact, thaey should be required to fix the problem in order to keep their drivers safe on the road. *la