Consumer Complaint Detail

FIRESTONE / LT26575R16 / 9999

NVW81XM419

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004289836 Incident Date: Jun, 25 2004
Consumer's City: GOLD CANYON Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: LT26575R16 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTSW30F5YE Date added to File: May, 25 2021
Date Complaint Received: Jul, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Right rear tire exploded and came apart while driving on i-17 40 miles s of flagstaff, az. this caused extensive damage to the right rear 1/4 panel of our f350 and completely removed the wheel well. the tail pipe was bent and the body of the truck was scratched and bent. the tires on the truck were factory issue, and had a considerable amount of tread left. we changed the tire, mounted the spare, bought a new tire in flagstaff and filed a claim w/ firestone. we received a 'letter' yesterday denying our claim based on their examination of the tire we sent to them. they are claiming damage to the tire from a pot hole or like incident. we are mailing back to them the form to reclaim our tire. we also mailed many photos of the damage to the truck which we have files of. please advise as to our rights in this matter. thanks for your time. *la