| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004289857 | Incident Date: Jul, 15 2004 |
| Consumer's City: FAIRFAX | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SIENNA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4T3ZF13C32U | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 19 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 04 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The button on the sliding doors sticks when i try to open it from the inside, and it causes the door to be either unopenable or uncloseable, depending on what position it was in when the button got stuck. i had it repaired once , but it stuck again. the dealer is claiming they can't fix it because it did not happen when they had the car there at the dealership. this is a very serious safety concern - we had to crawl out the back because we could not open the door! it took a long time to try to get the button out by giggling the door and prying the button back out. this has happened numerous times. i hate to think what would happen if there was a fire or other emergency! i also have a problem with the driver side front door lock mechanism. it will not always unlock the other doors, as it is supposed to. i also have a problem with the doors locking themselves - it has happened at least 4 times that the doors automatically lock, by themselves, with no one touching the locks or keyless entry system. i am very concerned my babies will be locked in and i won't be able to open the doors (especially if the keys happen to be in the car when it automatically locks by itself). the dealer will not fix it because they claim it is not happening to them or it is supposed to do that - it is not. *la |
