Consumer Complaint Detail

AUDI / A4 / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004289873 Incident Date: May, 16 2004
Consumer's City: REDONDO BEACH Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: WAUPL68E14A Date added to File: May, 25 2021
Date Complaint Received: Jul, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) i was waiting at a major intersection at a red light. when it turned green, i proceeded into the intersection. an unlicensed, uninsured driver in an old chevrolet pick-up truck coming in the opposite direction ran the red left turn light and collided broadside into the driver's side of my 2004 audi s4 quattro sedan. (2) the side airbag, which is in the driver's seat at the exact location of the impact, failed to deploy. i broke my left hand, injured my right shoulder (rotator cuff impingement), and suffered lacerations to both hands. there was substantial damage to the driver's side of the car, including the b-pillar, which is a structural part of the uni-body frame. i have digital photographs of the damage that i can send to nhtsa if you provide me with your e-mail address. (3) i contacted audi u.s.a. to complain, and they did not offer to do anything to correct the failure of the side airbag to deploy. the car has been repaired at a competent paint and body shop and i am driving it again. the repairs took two months, and were paid for by my automobile insurance company under my uninsured motorists property damage coverage. the body shop retained the broken parts, including the b-pillar, and they are available for inspection. *jb