Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004289878 | Incident Date: Jul, 07 2004 |
| Consumer's City: DAYTON | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B8GP54LX2R | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 19 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 31 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Coming back to ohio from oklahoma ( vacation ) got to st. louis and tried to apply the brakes and my foot went to the floor, absolutely no brakes. got the van slowed down and got off interstate 70, it was approximately 9-9:30 at night. spent the night at a motel got up in the morning and tried to put brake fluid in the resevoir, seeing that it was low and hoping that would fix the problem but the fluid was coming out as fast as i could put it in. had to call chrysler hotline and have the van towed into a chrysler dealer. there were no parts to be found so we had to spend the night in a motel and called the dealer the next day (friday). was told parts would not be in until maybe monday and one passenger had a plane leaving sunday to go to las vegas and the other passenger had to be back to work on monday morning. had to find a car to rent to come home, received a call at 12 noon on tuesday july 13th and had to schedule the 2 days off to go back and pick up the van and return the rental. had to take 2 days off work, hotel bills, meal bills, gasoline bills, car rental bills and misc.. asked for the part back and was told it was sent back to the factory. *jb |