Consumer Complaint Detail

OLDSMOBILE / ALERO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004289974 Incident Date: Jul, 19 2004
Consumer's City: CHARLOTTESVILLE Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ALERO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3NF12E9XC Date added to File: May, 25 2021
Date Complaint Received: Jul, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving my car less than one mile from my home. i made a left turn at a light, and upon completion of the turn, i heard a loud bang and my right front passenger tire was on it's rim. thinking that i hit something, i immediately pulled over. the road was clear. when i jacked up my car and attempted to remove the tire to put on the spare, i realized that the front suspension spring had broken and the jagged edge of the spring had pierced my tire. since i was driving at the time, in seconds it sheared my tire all the way around, causing steering to be difficult. i reported the problem to general motors, but they refused to offer assistance or towing fees. unfortunately i was stuck paying for the repairs at a dealership and a tow that was due to a mechanical failure causing a near-accident. *la