Consumer Complaint Detail

SUZUKI / GRAND VITARA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290033 Incident Date: May, 31 2004
Consumer's City: SCOTTDALE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: GRAND VITARA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:door:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JS3TD62V734 Date added to File: May, 25 2021
Date Complaint Received: Jul, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rear door trim has peeled back and snapped off. dealer replaced it under warranty, three months later it is snapped off again. both sides have been replaced and both sides have broken again. dealer is slow in ordering and receiving replacement parts, even slower scheduling a time to repair. dealer felt that "taping it down with black tape was sufficient until the parts come in." it has been over six months since the passenger rear trim has been ordered. meanwhile, i am driving around in a brand new vehicle with black electrical tape holding down the trim. *jb