Consumer Complaint Detail

FIRESTONE / STEELTEX RADIAL TIRE / 9999

VDIL1XD449

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290069 Incident Date: Jul, 20 2004
Consumer's City: SUFFOLK Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: STEELTEX RADIAL TIRE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FDXE45S1YH Date added to File: May, 25 2021
Date Complaint Received: Jul, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 17 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We were traveling in our 2000 winnebago minnie 31c [class c] motorhome. we left the campground which is located about 25 miles ne of richmond, va at about 1130 am. the outside temperature was between 78-80 degrees. we were traveling south on i-295 and had been on the road about 15 minutes when we heard a load banging sounds and felt our rv shaking. looking in the rear view mirror we saw what appeared to be chunks of tire flying away from our rv. we immediately pulled over to the highway shoulder to check to see what happened. upon inspection, we found that the passenger side rear inside dual tire had failed. the failed tire tore a [1] foot by about [1.5] foot hole in the floor above the tire. we happened to have pulled off the highway right at exit 41b, so we were able to slowly drive the vehicle to an exxon gas station at that exit. our auto club service dispatched a tire repair service truck to change the tire. upon removing the tire we saw that the tire tread had come nearly completely off the tire. the closer inspection revealed that about [3] three feet of the top tread was completely gone and the rest of the remaining tread had completely separated from the rest of the tire. the only thing holding the remaining tread to the tire was about a [6] inch section that was still attached. the repair service installed the spare and we were able to drive the remaining 110 miles home. *jb