Consumer Complaint Detail

TOYOTA / SIENNA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290071 Incident Date: Jul, 17 2004
Consumer's City: DEER PARK Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13CXYU Date added to File: May, 25 2021
Date Complaint Received: Jul, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 17 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2000 toyota sienna experienced serious sludging problem and had "sludge/gel repair" done by toyota at 58k miles. service dates: oct 14 and 15, 2002. on july 18, 2004, the sienna (with 81k miles) broke down during a vacation trip. diagnosis: residual engine damage from sludge problem and inadequate repair led to failure of a thrust washer/bearing that caused extensive damage to the engine from metal fragments that spread throughout the engine. estimated repair cost: $7,300. i am currently trying to get toyota to repair the engine at their cost and to cover all of my related costs due to the failure (e.g. hotel costs, rental car). *jb