Consumer Complaint Detail

FORD / TAURUS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290105 Incident Date: May, 07 2004
Consumer's City: KNOXVILLE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP52U9WA Date added to File: May, 25 2021
Date Complaint Received: Jul, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1998 ford taurus experienced the driver side spring breaking and shooting into the tire flattening it while attempting to back up. i went less than an inch when the tire completely deflated. the car was towed and repaired including 2 front struts,1 set front coil springs ,1 upper strut mount, 2 front sway bar links, and tire with frontend alignment. when my husband contacted ford motor co. after the recall for 1999, 2000, and 2001 models he was told my car was not included in the recall, so there was nothing they could do but turn it in as an incident for futher investigation.had i been on the interstae etc this could have killed me, my family or many others. there were no known problems or noises etc prior to this event. i have also had to have the ball joint on that side of the car replaced since that incident.*ak