Consumer Complaint Detail
PORSCHE / 911 CARRERA / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004290128 | Incident Date: May, 09 2004 |
| Consumer's City: DENVER | Consumer's State: CO |
| Vehicle Transmission Type: MAN | Manufacturers Name: Porsche Cars North America, Inc. |
| Model Name: 911 CARRERA | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Seat belts:front:buckle assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WP0AA2994XS | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 22 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 04 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I believe porsche is violating federal safety requirements and refuses to take corrective action. i have owned a 1999 porsche 996 c2 automobile, [xxx] since last november, 2003. the car has approximately 46,000 miles and is no longer under warranty. the airbag warning light displays on the dashboard and continues to display. it indicates that the airbag is not functional. i have spoken to porsche service managers, advisors and mechanics, all of whom said the problem was most likely seat belt contacts and associated electrical contacts and wiring. they said porsche has a kit to fix the problem. prestige porsche in denver, colorado, a factory dealership, diagnosed my car. the dealership determined i need the kit installed to solve the airbag problem. the cost is approximately $500. porsche cars north america (pcna) has been well aware of the airbag problem. every service advisor and mechanic immediately knew of the airbag problem and of the kit to fix it. pcna has been sufficiently aware that they have created a kit for the fix. pcna has not issued service advisories, technical advisories or, a recall for this issue. no notice of the problem was give to car owners. pcna refuses to pay for the repair or corrective fix for my car. this is not a warranty issue; it is a federally mandated safety equipment issue which requires pcna to recall all such cars and correct the airbag failure. please help me. if i am wrong about pcnas responsibility, please so inform me. if i am correct, please give me citations for the federal statutes, rules, regulations and cases which support my position. to date my car is still not repaired. i must address this issue soon and do appreciate your prompt reply and assistance.*ak updated 07/25/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |