| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004290228 | Incident Date: May, 14 2004 |
| Consumer's City: MADISONVILLE | Consumer's State: KY |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: TAURUS | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP52U2WG | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 23 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 04 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Purchased vehicle from government agency. drove vehicle 197 miles to my home. parked at back of driveway until could transfer title and purchase insurance. was mowing grass backed up car about three feet. heard a loud "thud/pop" with the sound or air escaping, pulled forward about five feet. tire was flat. i thought i had a "blow-out" thought it was odd because had a new set of tires with less than 400 miles on them. asked son to put the donut on so i could take the tire to goodyear for replacement. was the left front tire inside part of tire looked as if someone had taken a knife and cut the tire. upon returning from the tire dealer my son pointed out the broken coil spring on the left front (drivers) side. had car towed to a local garage for repair. the tow truck driver and the mechanic at the garage stated they had never seen a coil spring fracture. let alone one fracture in three place the way the coil spring did on this vehicle. paid to have both front springs shocks and struts replaced. heard about recall for taurus and sable 899,000 on radio station. so i stopped by local ford, hudson in madisonville ky, they could find no information about a recall involving my vin. was given ford customer relation 800 number. called and was essentially told that it was my problem that my vin was not involved in the recall. asked to speak to a supervisor, she returned my call somewhat timely, but reiterated that my vechicle was not involved in the recall, and it was my problem. in the mean time i visited your site and found four complaints with 1998 taurus's with almost identical coil spring fractures. it is my opinion that the recall needs to be expanded and/or the investigation needs to be reopened. the ford customer relation person said their engineers had not determined there is a problem. i think if you wait until ford takes action hell will be froze over. *ak |
