Consumer Complaint Detail

LEXUS / ES 330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290284 Incident Date: Jul, 25 2004
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES 330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 25 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 04 lexus es330 transmission hesitation is serious danger to driver. engine hesitates when starting from a dead start. car has to be floored to move and even then it hesitates even more. also car has serious blind spots on left and right outer side mirrors (they are too small for the car). also, cruise control light stays lit even when the brake is hit or you dis-engage it. the only time the cruise control light turns off is when you physically turn it off with the switch or shut the engine off completely. this gives the driver the impression that it is on all the time even when it is off or worse they think they have shut it off but it's really still on and you have a very good chance of rear ending someone. this is extremely bad engineering and extremely dangerous. how you guys let a car like this on the road is beyond me. did you test it? if so, how did you let it pass thru to the usa? this car with it's hesitation, blind spots, and dangerous cruise control it's likely to get someone injured or killed in a hurry. car doesn't get anything near the epa ratings under any condition. i've contacted lexus customer care and they say this all normal. no help or suggestions. please get lexus to put out tsbs on these problems before someone gets injured or killed. i'm very concerned. i've been a driver for 34 years. i've never driven a car so dangerous in my life. *ak