Consumer Complaint Detail

CHRYSLER / 300M / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290368 Incident Date: Jun, 25 2004
Consumer's City: RICHLAND Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300M Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HE66G0YH Date added to File: May, 25 2021
Date Complaint Received: Jul, 25 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 18 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The steering on our 2000 chrysler 300m became very loose. the steering worsened to the point that we felt uncomfortable driving the car. we took the car to a local dealer, lithia dodge, to investigate. the problem was a failed steering rack and pinion. the car only has 46,000 miles. the repair was $850 for a refurbished rack and pinion replacement. the repair was not covered under warranty: the 3 year/36,000 mile warranty had expired and the steering rack and pinion is not covered under the 7 year/70,000 mile power train warranty. we strongly believe this is a serious safety issue and consider ourselves lucky that we did not experience complete steering failure. *ak