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NHTSA Complaint Number: 004290368 | Incident Date: Jun, 25 2004 |
Consumer's City: RICHLAND | Consumer's State: WA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: 300M | Model Year: 2000 |
Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 2C3HE66G0YH | Date added to File: May, 25 2021 |
Date Complaint Received: Jul, 25 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 18 2000 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: The steering on our 2000 chrysler 300m became very loose. the steering worsened to the point that we felt uncomfortable driving the car. we took the car to a local dealer, lithia dodge, to investigate. the problem was a failed steering rack and pinion. the car only has 46,000 miles. the repair was $850 for a refurbished rack and pinion replacement. the repair was not covered under warranty: the 3 year/36,000 mile warranty had expired and the steering rack and pinion is not covered under the 7 year/70,000 mile power train warranty. we strongly believe this is a serious safety issue and consider ourselves lucky that we did not experience complete steering failure. *ak |