Consumer Complaint Detail

BUICK / REGAL / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290376 Incident Date: Jul, 17 2004
Consumer's City: VIENNA Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: REGAL Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion:rack
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G4WF5214X1 Date added to File: May, 25 2021
Date Complaint Received: Jul, 25 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 04 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: One owner car, well maintained and safely driven. 70000 miles. while driging car, steering locked up during left and right turns. steering popped"out of position several times. very hazardous to drive. mechanic was a short distance away, however ty the time i got there, the steering wheel was positioned at the 4 o'clock position wihile drigin straight ahead. mechanic stated the only other car that he had seen a rack fail on so early was a '97 buick regal. understand there was a recall that eneded in 1998.*ak repair to replace rack, $800. additional cost of $350 at dealer to fix airbag warning light. dealer maintains incorrect repair to rack caused this problem in the steering wheel. old part is not available. this was a serioius hazard!