Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290396 Incident Date: Mar, 16 2004
Consumer's City: FORT WASHINGTON Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MELM75W2NX Date added to File: May, 25 2021
Date Complaint Received: Jul, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1992 grand marquis was taken in for what was a minor miss in the engine. the machanic said the computer showed a code 214. he replaced the coolant temperature sensor/switch (for computer) per the code in the car's computer. the car was returned to me and i drove it to work, about five minutes away from the repair shop. about 4 hours later i got in the car to drive home and it started missing real bad, like it was not getting enough gas and about to shut off. my car has been to a ford dealrship who wanted $1,700 in vehicale preparation cost before dealing with what may be the problem. another machanic who use to work for a ford dealership check the car and could not remove the cod 214. the machanic replaced the cam sensor, the crank sensor, the coolant sensor, the air flow duct and installed a new set of plug wires. it is now july and i have not been able to drive my car since march 17th. what was a perfectly good car in march is now a peace of junk. other than this problem the car is in outstanding condition. it is suspect that this problem may be electical in nature and i believe that lincoln/mercury should at least assist in correcting this problem because it appears to be based on a limiting factor of the manufacturing of the vehicle's components. *ak