Consumer Complaint Detail

CHRYSLER / 300M / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290434 Incident Date: Jul, 08 2004
Consumer's City: BOWERSTON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300M Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HE66G6YH Date added to File: May, 25 2021
Date Complaint Received: Jul, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 09 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rack and pinion assembly failed with only 48,000 miles on vehicle. steering was loose, clunking sound and sticking during turns. manufacturer won't cover because car is out of warranty. cost to me was $1200 for new rack and pinion. i don't feel this serious a problem should occur in a car with under 50,000 miles. if i hadn't had the problem checked out, it could have resulted in a seriour crash. manufacturer doesn't care about its reputation or about safety for its customers. *ak