Consumer Complaint Detail
MERCEDES BENZ / E320 / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004290463 | Incident Date: Jul, 01 2004 |
| Consumer's City: CLARKSTON | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: E320 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 26 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: During normal operation i experienced total loss of steering assist and the engine quit running. i barely missed hitting several roadside obstacles and was nearly stranded in the middle of a high speed roadway. i am a woman of over 70 years of age and do not have the strength to wrestle a 3000 pound car around without power assist. i had great difficulty maintaining control and avoiding a collision. the car had to be towed nearly 20 miles to the dealership where it was out of service for approximately a month at a cost of $4500.00. the dealership told me that the car had a failure of the harmonic balancer on the engine which destroyed a large number of surrounding parts. the damaged parts were replaced and the balancer was also replaced. the old part has been requested from the dealer.*ak |