Consumer Complaint Detail

LINCOLN / NAVIGATOR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290549 Incident Date: Jul, 24 2004
Consumer's City: CHARLESTON Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Tires:temporary/emergency spare tire
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMPU28A8XL Date added to File: May, 25 2021
Date Complaint Received: Jul, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 28 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) nothing before it happened. (2) i was driving to work at 10:50 pm and as i made a right hand turn into the parking lots at about 5-10 mph, i heard a clank and bump bump. i turned and saw nothing and slowly moved forward where i saw a tire in the road behind me. i turned around and went back and saw it was a good tire and rim about the size i had on my car. i looked under my car and to my suprise my spare was gone. i picked up the tire and metal bracket that held it. i could not find anything else. the next day in daylight i looked under my car and found that the cable that holds the spare tire was broken at the point where it came out of the bracket. (3) i took the car to my local dealer and he didn't look at the car but said he had never heard of this happening before. i asked him to fix it free and pass this info up the ladder as this was a serious accident waiting to kill someone. i told him the day before i had been driving on the interstate @70 mph and if it came off then i was sure i could have killed someone. he said i was lucky, but he couldn't fix it for free and my car was 5 years old. i told him this was a safety issure and the spare tire had never been put on the car. nothing he could do but gave me an 800 number to call. i did and got nowhere with them either, i did get a reference # 0420083070. i'm almost scared to drive the car, as the spare tire could come off and kill someone. *ak