Consumer Complaint Detail

GMC / SIERRA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290584 Incident Date: Jun, 10 2004
Consumer's City: DALLAS Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my 2003 gmc sierra z71 in aug. 2003. in december 2003, while pulling a travel trailor, the service 4-wd light came on and the truck felt as if it had been shifted into neutral.i managed to get the truck to the side of the road and read the owners manual concerning the light. i turned the truck off as the book said and then restarted. the light stayed on, but the truck did go in gear. since this time, when i pull the trailor for a long period of time, the truck will again feel as if it is in neutral. i have to put the truck into 2nd or 1st gear to get the transmission to engage. the 4wd light comes on with or without the trailor hooked up and has been checked several times by the dealer. they have replaced the switch but this has not corrected the problem. the transmission shifts so hard it feels as if the back end of the truck will fall out. i was told this is normal operation. something needs to be done to correct this problem as this is a huge safety issue. no one can feel comfortable driving down a road and never knowing if you will be hit from behind due to this truck stalling for no reason. *ak