Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004290585 | Incident Date: Jul, 27 2004 |
| Consumer's City: ARARAT | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:linkages:drag:power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU67EX1U | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 27 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 29 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Since the purchase of my ford exploer sport trac in dec, 2000, i have dealt with a steering shudder. i have had 3 different types of tires on the vehicle and all exhibited this problem. i took the vehicle to a ford dealer during the warranty period, but they were not sure of the cause. today i called ford and they are shifting the burden of the necessary repair to me despite that i brought this up at least twice during the warranty period. i think this is a safety issue and it is especially bad on wet surfaces. i think the repair should be done as a recall and not burden the consumer especially when it was brought to the ford dealer's attention during the warranty period. there is a technical bulletin out that describes the problem i have with my vehicle. it can affect the ability to control the vehicle especially when turning on wet pavement.*ak |