Consumer Complaint Detail

SATURN / VUE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290588 Incident Date: May, 07 2004
Consumer's City: ARLINGTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ63B02S Date added to File: May, 25 2021
Date Complaint Received: Jul, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 22 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On may 8, 2004, my son was driving my 2002 saturn vue. he was on a road that surrounds a mall. speed limit is 20 mph. he was turning left when he was hit on the driver's side by another suv. the car rolled over, he had to go out the back door in order to get out. a witness stated that the "other car" was going a reasonable speed. our saturn could not have been going more than 10 mph, yet, with the roll over, the car was completely damaged and the insurance totalled it. damages to the other car were not bad. both cars were driving slow, so the damage to the saturn should not have been extensive. it should not have been more than a minor fender bender. amazingly enough, my son only suffered some cuts on his arm and head. i read an article that the suspension failed on two saturn vues that that the nhtsa had received a consumer complaint about a smililar incident that led to a rollover. i'm wondering now if this happened in this situation.*ak