Consumer Complaint Detail

TOYOTA / 4 RUNNER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290706 Incident Date: Jul, 24 2004
Consumer's City: CHESTER Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: 4 RUNNER Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, air:antilock
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEBU14R240 Date added to File: May, 25 2021
Date Complaint Received: Jul, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 30 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On sunday, july 25, 2004, i was pulling from a driveway to a tar road and when applying my brakes the vehicle did not slow down and made a very loud ticking noise in the rear of the car. i assumed it was my abs system making the noise. i was not going more than 2 miles an hour and was able to just accelerate and go on my way. i used the brakes in my vehicle at least 5-10 times on my way home. i pulled in my driveway and parked my vehicle. approximately 6 hours later, my husband got into the vehicle to move it in the driveway about 10 yards forward. i was in the house. in the house i heard that very same ticking noise and then a loud noise and i knew that my husband had crashed my car. the brake pedal went right to the floor and the car smashed thru our garage. i got into the vehicle and pressed the brake pedal and it again went right to the floor. i called my toyota dealership the next morning and they agreed to come pick it up. before the car left the yard my father in -law came over and watched the brake pedal go to the floor. toyota can find nothing wrong with my vehicle and want me to take it back and drive it. i will not drive that vehicle unless they can tell me what happened. i have 4 other witnesses who heard the ticking noise in the car before it hit our garage. there is something wrong and i need some help. i have asked toyotaa for another vehicle and they refuse. my car has 4000 miles on it. i believe it is unsafe and could pose danger to other owners.*ak