Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004290761 Incident Date: Jul, 29 2004
Consumer's City: CAMPBELL Consumer's State: MO
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The headlight lenses on my 1997 chrysler town & country have become hazy and somewhat opaque, greatly reducing vision at night. the hazing seems to be internal to the plastic headlight lens and due to tiny cracks. i have never used abrasive cleaners on the lenses. this hazing has occurred gradually over the years and is due, i believe, to the selection of a poor manufacturing material, (some sort of plastic). my headlights have become so dim that it is probably not really safe to drive the van at night. i am looking into replacing the lenses but they are fairly expensive. i also have a '97 chrysler cirrus that has the same type headlight lens and it is showing signs of the same problem, just not to as great a degree as the town & country. *ak