| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004290839 | Incident Date: Jul, 07 2004 |
| Consumer's City: SAN DIEGO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: VENTURE | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 30 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On july 8-15, 2004 i rented a 2004 chevrolet venture from hertz rental at the san diego airport. we loaded 4 small children, ages 1-5 years old into the van. as we were strapping all of them into their car seats, my 3 year old pushed a button that was just inside the automatic sliding door, on the passenger side of the vehicle. this button was to open and close the automatic door, and the door began to close with my son standing at the part of the sliding door that latches (the forward most part of the door). as the door hit his body and did not stop, one of the adults inside of the van pulled him into the van and to safety. the door was not going to stop and would have injured him. a day later, my brother was strapping my son into his car seat and someone accidently pushed the auto door close that was on the key chain. again, the door began to close and did not stop for my brother (who is a 6 foot 3 inch man), and he had to jump out of the way. we were very concerned for the safety of our children and were very careful the remainder of our week long rental. however, we are very concerned that another child, or adult, is going to be injured in this van's automatic sliding door. we were curious just how far the door would go before it would bounce back open so we put a stuffed animal in the door and hit the auto door close button. i have to say, the stuffed animal did not fare well. we also put a large carrot and a banana in the door, in an attempt to simulate a small child's arm. the carrot was sliced right in half, and the banana was smashed and oozing out of its peel. i will never purchase a chevrolet venture after our experience with the van, but i do feel very strongly that the automatic door needs to be changed so that it senses when something is in it's way and bounces back open, otherwise children's safety, as well as adult's safety, is at stake. i do have several videos demonstrating how the door does not bounce back. *ak |
