| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004290855 | Incident Date: Jul, 20 2004 |
| Consumer's City: MOHAWK | Consumer's State: TN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TOWN CAR | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1LNLM81W4VY | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 30 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I had been driving some 20 miles @ 50mph on a rural highway when the overheat warning sounded. stopping and raising the hood revealed that coolant was spraying from the front of the engine. i had the vehicle towed to the place of a certified technician who advised me that the intake manifold was cracked and that it was a common occurence on my type vehicle and that ford motor company would cover the repairs. the local ford dealer denied the coverage and a call to ford customer service confirmed their decision. i learned from other sources that they would warrant this repair on vehicles in police or taxi service but no others. this is a clear admission that the produce is defective and blatant discrimination against a vast group of owners. i was able to purchase genuine parts and get the repairs made at one half the cost quoted by my local ford agency. i am aware that thousands of customers have expirenced the same treatment as i have. it would be very possible for this failure to be responsible for accidents and personal injury.*ak |
