Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004290974 | Incident Date: Jul, 25 2004 |
| Consumer's City: LOUISVILLE | Consumer's State: KY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GP64L2WB | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 01 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 01 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On monday, july 26, 2004, while on a mini-vacation with my family in covington, kentukcy, without warning the transmission failed on our 1998 chrysler town & country xli, which is well kept and has only 63,000 miles. this transmission failure placed my family in danger in a strange city, and required towing to the local dealer and rental of a vehicle to return home to louisville, kentucky, over 100 miles away. marshall dodge dealership in covington determined that the transmission required replacement and offer to conduct such replacement for nearly $2,500. upon further investigation and inquiry, we had the vehicle towed to mr. transmission to replace the transmission. representatives at mr. transmission notified us that this was not an isolated incident, and explained that there is a defective pin in the transmission which commonly works its way out of the housing unit on this vehicle, and destroys the transmission. we replaced the transmission in our vehicle with 63,000 miles at a cost of $1,848.00, plus vehicle rental charges and dealer fees to determine the problem (an additional $169.00). i intend to write chrysler and invite you to contact the manufacturer to contact me. thank you. *ak |