Consumer Complaint Detail

FIRESTONE / FIRESTONE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004291255 Incident Date: Jun, 30 2004
Consumer's City: PRAIRIE VILLAGE Consumer's State: KS
Vehicle Transmission Type: Manufacturers Name: FIRESTONE STEEL PROD. CO.
Model Name: FIRESTONE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G1BL82P6RR Date added to File: May, 25 2021
Date Complaint Received: Jul, 18 2004 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problems with firestone tire equipment on vehicle.*mr the consumer had new firestone tire installed on the vehicle. while driving the consumer heard a thumping noise and returned the vehicle to the dealer. the vehicle was taken to the dealer five times and each time the dealer indicated that the noise was due to a mechanical problem. the consumer finally took the vehicle to two other tire companies. both companies concluded that the thumping noise was coming from the tires. the tires were replaced and the thumping sound was gone. the consumer request reimbursement for all four tires and the money to have the tires checked. *nm