Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292160 Incident Date: Aug, 02 2004
Consumer's City: Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 22 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a new 2003 chrysler town and country van may 23, 2003. today is august 3, 2004. i have 26,000 miles on this van and have just had to replace the front brakes and had to have the drums ground. the brakes have skweaked since the it was new and i reported this to the dealership at least 2 other times before this time. i was told that was "normal" on a new van. i think the wear of these brakes is excessive for this milage and believe it to be poor engineering or a substandard assembly i have been told that the back brakes are also wearing and will need to be replaced with the next service. i have owned many many new vehicles and i have never experienced this. this is undoubtedly a deffect under the which the warranty should be effective.*ak