Consumer Complaint Detail

DODGE / INTREPID / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292223 Incident Date: Jul, 10 2004
Consumer's City: PITTSBURGH Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: INTREPID Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:lever and linkage:floor shift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B3HD46T5TH Date added to File: May, 25 2021
Date Complaint Received: Aug, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 24 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I parked my car with the floor shifter in the park position and my key would not come out. i tried several times to turn the wheel and i checked the floor shifter and everything seemed to be the way it should. i drove my car back home and the next day i took it to a local garage. the mechanic at the garage informed me that this was a recall and i should call a chrysler dealer. i did that and took the car in for repair. i also had an unrelated issue with the battery at the same time which they repaired. when i arrived to pick my car up they informed me that they did not have the parts to fix the recall but i could still drive the car. if the key doesn't want to come out then just slam the shifter into park and the key should come right out. i can't believe the dealer told me to do that. it can't be good for the car. i called chrysler and they informed me that there were no chrysler dealers in the pittsburgh area that had the parts to fix this recall. this recall is two months old. i know they are required to notify you of a recall, but aren't they also required to have the parts available to fix it. what happens if there is more damage done to my floor shifter because of having to slam it into park. what if the car rolls away and hurts someone or damages property certainly my insurance won't have to pay for that, clearly chrysler is responsible. i just want to know how i can get my car fixed. thank you for your help. *ak