Consumer Complaint Detail

MINI / COOPER S / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292231 Incident Date: Apr, 12 2004
Consumer's City: MISSOURI CITY Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: COOPER S Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRE33454T Date added to File: May, 25 2021
Date Complaint Received: Aug, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 21 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our minicoopers, 2004, received a very small chip. the next morning half of our windshield cracked from this chip. my husband spoke with steve, a mini rep in houston, and was told the windshield had be recalled due to large amounts of stress on the windshield. he told steve that is exactly what has happened because the chip is so small located at the base of the windshield. we were told with the chip that the warrenty was voided. we would have to pay to replace the windshield. steve went on to tell of 5 differrent stories of mini owners having to replace their windshield in the last two months. if you look at mini chat rooms, it is filled with many people having to replace their windshield, sometimes multiply times. it just does not seem right. so many windshield cracking due to rock chips. we would have had the chip treated, if it weren't so small, so a crack would not have happened, but there was no time, it cracked overnight. *ak