Consumer Complaint Detail

BUICK / REGAL / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292236 Incident Date: Jul, 30 2004
Consumer's City: COLUMBIA Consumer's State: MO
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: REGAL Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On july 31, 2004 i attempted to start my 1999 buick regal for the first time that day and immediately noticed a tapping noise coming from under the hood along with a foul odor that did not smell like antifreeze. the low coolant light on, though i had just flushed and refilled the radiator just 3 months before. while attempting to get the car to the repair shop, it died and would not start again. i was later informed that a defect common to this engine had caused the problem; the upper intake manifold is made of plastic and had broke, allowing coolant to enter the engine. just to replace the manifold is going to cost me $652. and the extent of the engine damage can only be determined afterwards. i do not understand how the manufacturer could build such an expensive, supposedly "luxury" vehicle with such a cheap part that they know will eventually fail without warning and end the life of the vehicle or require very high repair bills. it is just their deceptive way of making their vehicles disposable and ripping off the consumer. this is the 3rd buick i have owned and i've always praised the buick name, but they've just lost a customer!! something should be done about their deceptive manufacturing practices.*ak