Consumer Complaint Detail

NISSAN / XTERRA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292251 Incident Date: Jul, 15 2004
Consumer's City: WEST CHESTER Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Nissan North America, Inc.
Model Name: XTERRA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:roof and pillars
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5N1ED28Y73C Date added to File: May, 25 2021
Date Complaint Received: Aug, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 18 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On the way to the beach traveling 55 mph in my 2003 nissan xterra, my surf board flew off the roo track into the middle of route 1 in delaware. the traffic behind me managed to avoid hitting the surfboard that was situated in the left lane of traffic. more importantly, there were no accidents caused by the incident hence the police were not involved. after removing my surfboard from the highway and inspecting damage to it and the roofrack crossbars, i noticed the plastic clasp on the crossbar had snapped, causing the surfboard to fly off the roofof my xterra. the following monday, the dealership evaluated the situation and acknowledged that the rack had "broken from stress/fatigue" and is replacing it under warranty. however, my surfboard is completely destroyed and neither the dealership nor the nissan consumer affairs will reimburse me for the cost of the surfboard, stating that damage to personal property is not covered under warranty.*ak