Consumer Complaint Detail

OLDSMOBILE / INTRIGUE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292324 Incident Date: Aug, 03 2004
Consumer's City: WINONA Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: INTRIGUE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3WS52K4WF Date added to File: May, 25 2021
Date Complaint Received: Aug, 04 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 15 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rack and pinion steering in my 1998 olds intrigue is making a clunking noise. the dealer i took it to says it needs to be replaced. i have researched this problem, and have learned of numerous rack and pinion failures on this model and other gm models. with so very many failures, why must i wait until we have an accident due to steering failure? the most recent recall extends only to build date before 10-97. ours was built 1-98, but we have the same problem as earlier builds. it is apparent to me this is a total design flaw, not just a bearing related defect. this is a huge safety issue. inability to steer results in extremely tragic consequences. the latest recall should include all intrigues, as there was no significant changes in the design of this rack and pinion on this car. with safety at issue, help us. the car makers are concerned with profit issues, we look to you to insure safety is part of the product.*ak