0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004292357 | Incident Date: Jul, 31 2004 |
| Consumer's City: METAIRIE | Consumer's State: LA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Continental Tire the Americas, LLC |
| Model Name: P27560R17 | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:tread/belt |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 04 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 25 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving from la to oh we experienced tire tread separation on the rear driver side tire while going 70 miles an hour on the hwy.the tires are original to the 2001 expedition.continental issued a recall on certain p275/60r17 tires on 2000 & 2001 expeditions and navigators.the recall was issued due to potential tread detachment or separation.when i found out about the recall at the beginning of last year i had the tires checked and found they were not part of the recall.after our tread separation and numerous calls to conti's corporate office in south carolina and last time speaking with supervisor(who would not give me his last name) i personally was told that conti would replace the tire with tread separation (pro rated) but not the remaining tires on the vehicle because they aren't defective.i told him i did not feel safe having these tires on my vehicle especially since we have 1040 mile trip home but was told "no replacements". when i asked how the tire could just suddenly have tread separation, i was told that in the summer when tires heat up this can happen.he told me that if i still felt unsafe with then to take them to either a local ford dealer or to a tire dealer.we took the truck to both and were told that sort of separation is rare & unusual.the ford dealer has attempted to reach an agreement with conti to but was told the best "deal" would only give 25% off new tires and not replace them totally (not even the defective tire). the general grabber aw p275/60r17's have been discontinued and another brand wil have to be substituted.i think that these tires present a safety hazard to other people who may unknowingly have them think they are safe because they were not part of the recall.i feel that others need to be informed of this hazard and of conti's unwillingness to rectify the situation. now while my family and i were lucky that when the separation occured we were able to get to the side of the road without an accident others may not be so lucky.*ak |