Consumer Complaint Detail

HYUNDAI / ELANTRA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292471 Incident Date: Jun, 01 2004
Consumer's City: LIVERPOOL Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: ELANTRA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHDN46D34U Date added to File: May, 25 2021
Date Complaint Received: Aug, 05 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 22 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband bought a 2004 hyundai elantra end of february and since then we have been having problems with the passenger side air bag sensor. when i am sitting in the seat (i weigh approx 120 lbs) the light indicating the passenger airbag is off is illuminated 99% of the time. when we noticed it i tried to be aware of the way i was sitting and also had others sit there instead of me. when reading the owners manual about the sensor weight being 56 lbs and noticing the problem persisiting no matter how still or correct i sat we called the dealer. the first time they physically looked at it to "diagnose" they said everything was ok (6/04) and i wasn't sitting right; of course it still occured. so we had to go down and demonstrate that i sat in the seat exactly like you are supposed to and the light never went off. this prompted them to order a new sensor. it took approx 40 days for the part to arrive and we just received the vehicle back yesterday and it is still malfunctioning.*ak