Consumer Complaint Detail

MAZDA / 626 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004292532 Incident Date: Apr, 17 2004
Consumer's City: TULSA Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: 626 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1YVGF22C0X5 Date added to File: May, 25 2021
Date Complaint Received: Aug, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 19 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We bought a used 1999 mazda 626 ex from a mazda dealership in november 2000. it was a "gold check certified" car. while we were buying the car, the dealership was sold to capital mazda of cary. we never received any recall notifications about the car, though we did receive solicitations for service and repair work, warranties, or to buy a new car. in april 2004, we drove the car from raleigh nc to charleston sc, and the transmission went out. we had our 3 year old and 1 month old in the car, in the heat, walking to get help. the aamco dealer told us it was a manufacturing defect of the ford transmission. there was a crack inside the transmission which he said was an "inherent defect." we had no choice but to repair it so we could get home. we are very upset that we had to pay $2000 to fix it when it is clearly a manufacturing problem - we feel that mazda sold us a defective product. now, less than three months later our car broke down while my sister was taking it to get the "check engine" light looked at. she was stranded. we have had to spend another $275 on transmission work and the problem is not resolved. we are still paying for this vehicle and cannot afford to sell it, nor can we afford to keep repairing it. we are interested in joining any class actions being developed against mazda regarding this problem. it is my understanding that it is widely known that ford transmissions are no good, yet mazda has not taken any steps to recall these.*ak